Privacy Policy

1. Introduction

Dhyana Lab is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and organization details when you place an order or contact us.
• Transaction Information: Order history, payment details (processed securely through third-party payment providers), and delivery information.
• Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.

3. How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders
• Communicating with you about orders, products, and services
• Providing customer support
• Improving our website and services
• Sending promotional communications (with your consent)
• Complying with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping and logistics partners to deliver your orders
• Payment processors to process transactions
• Service providers who assist in our operations
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where applicable

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: info@dhyanalab.in
Phone: +91 83005 84880
Address: 1/138-4, Ram Nagar, CBE Road, Pongalur, Tiruppur, Tamil Nadu - 641667