Ongoing updates, security, backups and a real person to call, for the website, app or platform you already run, whoever built it.
Software that is live needs looking after: dependencies and platforms need updating, security patches need applying, backups need checking, and small changes and fixes keep coming up. We take that on as an ongoing arrangement so it is somebody's job.
We support sites and applications we did not build, after a short onboarding review. Plans are month to month with a clear scope and response times, no lock-in.
What "no one is maintaining it" actually costs.
Scheduled updates for the platform, plugins, libraries and server, tested before they go live.
A monthly allowance of change hours so content edits, tweaks and minor features actually get done.
Uptime and error monitoring with alerts to us, and an agreed response time when something breaks.
Automated backups with periodic test restores, so recovery is proven, not assumed.
Core, dependencies, plugins and OS packages kept current, on a schedule, with a staging check.
Malware and integrity scanning, TLS and firewall checks, and prompt response to advisories.
Automated off-site backups and tested restores, with a documented recovery process.
Monitoring, alerting, and periodic performance and Core Web Vitals checks.
A monthly block of hours for edits, small features and fixes, tracked and reported.
We can manage your hosting and domains, or host the site ourselves as part of the plan.
We audit the site, hosting, backups and access, and list anything urgent.
Outstanding updates, backup gaps and security issues are cleared first.
A monthly cycle of updates, monitoring, backups and your change requests.
What was updated, what was changed, uptime, and anything to plan for.
Current, backed up and watched, with a named contact and agreed response times.
A clear record of updates, changes, incidents and recommendations each month.
Yes. Most of our support clients came to us that way. We start with an onboarding review to understand what we are taking on.
No. Plans are month to month with a notice period. You keep all access and can leave with everything you need.
We respond within the plan's agreed window, restore from a known-good backup if needed, close the entry point, and report on what happened.
A limited rollover is included so a quiet month is not wasted, up to a cap set in the plan.
Send us the site or app and its hosting details, and we will start with an onboarding review.
Let's Talk